Effective Date: 2026 June 29
Welcome to betterliving.com.np (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, betterliving.com.np.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, or otherwise when you contact us.
Personal Data
Depending on how you interact with our site, we may collect:
- Name and contact data (email address, phone number)
- Account credentials (if you register for an account)
- Billing and shipping information (if applicable)
Automatically Collected Data (Usage & IP Addresses)
When you access the site, our servers automatically collect certain information about your device and usage. This information does not reveal your specific identity but may include:
- IP Address: We collect your Internet Protocol (IP) address to help diagnose problems with our server, administer our website, and track user navigation to improve security.
- Browser and device characteristics
- Operating system and language preferences
- Referring URLs and location data
- Information about how and when you use our website
2. Google reCAPTCHA
To protect our website from spam, fraud, and abuse, we have implemented Google reCAPTCHA v2 / v3 on our site.
The reCAPTCHA API works by collecting hardware and software information, such as device and application data, and sending these data to Google for analysis. The information collected in connection with your use of the service will be used for improving reCAPTCHA and for general security purposes. It will not be used for personalized advertising by Google.
Your use of the reCAPTCHA service is subject to the Google Privacy Policy and Terms of Use. By accessing our site, you consent to the processing of your data by Google in the manner and for the purposes set out above.
3. How We Use Your Information
We use personal information collected via our website for a variety of business purposes, including:
- To provide and maintain our service: Including monitoring the usage of our website.
- To manage your account: To manage your registration as a user of the site.
- To contact you: To communicate with you regarding updates, informational communications, or security alerts.
- To protect our website: As part of our efforts to keep our site safe and secure (for example, for fraud monitoring and prevention utilizing IP addresses and reCAPTCHA).
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Cookies are small data files placed on your device. We use them to optimize your user experience, analyze traffic, and ensure the security of our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
5. Sharing Your Information
We do not sell, trade, or rent your personal identification information to others. We may share your information only in the following situations:
- With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., hosting, data analysis, Google for reCAPTCHA).
- For Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
- To Protect Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person.
6. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access and obtain a copy of your personal information.
- Request rectification or erasure of your personal data.
- Restrict the processing of your personal information.
To make such a request, please contact us using the details provided below.
8. Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Effective Date” and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
9. Contact Us
If you have questions or comments about this policy, you may contact us at:
betterliving.com.np privacy@betterliving.com.np
Address: Kathmandu, Nepal